Shipping Policy

Companion Pharmacy Shipping Policy

Delivery Options

  • Practice Delivery:
    Medications and products can be delivered to the practice at no cost to the client. Delivery schedules vary based on pharmacy operations, practice location, and client responsiveness.
  • Home Delivery via Courier:
    Courier service is available for clients within a 40-mile radius of the pharmacy. The delivery fee is $9 per order. Most deliveries are completed same-day or next-business-day, depending on order pickup time, pharmacy operations, and client responsiveness.
  • Auto-Ship Deliveries:
    Clients enrolled in auto-ship receive free home delivery via USPS. Shipments typically take 3–5 business days. Clients receive text message reminders 7 days prior to the scheduled shipment. A 5% discount is applied to eligible auto-ship items.

Shipping Options for Clients Outside the 40-Mile Radius

  • Free shipping to the practice
  • UPS Ground: $12.50
  • UPS Overnight: $35

Additional Notes

  • Email or text notifications with tracking numbers are sent for USPS and UPS shipments. Courier deliveries do not generate tracking links.
  • Shipping policies may be adjusted based on client responsiveness and pharmacy capacity.