Shipping Policy
Companion Pharmacy Shipping Policy
Delivery Options
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Practice Delivery:
Medications and products can be delivered to the practice at no cost to the client. Delivery schedules vary based on pharmacy operations, practice location, and client responsiveness.
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Home Delivery via Courier:
Courier service is available for clients within a 40-mile radius of the pharmacy. The delivery fee is $9 per order. Most deliveries are completed same-day or next-business-day, depending on order pickup time, pharmacy operations, and client responsiveness.
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Auto-Ship Deliveries:
Clients enrolled in auto-ship receive free home delivery via USPS. Shipments typically take 3–5 business days. Clients receive text message reminders 7 days prior to the scheduled shipment. A 5% discount is applied to eligible auto-ship items.
Shipping Options for Clients Outside the 40-Mile Radius
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Free shipping to the practice
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UPS Ground: $12.50
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UPS Overnight: $35
Additional Notes
- Email or text notifications with tracking numbers are sent for USPS and UPS shipments. Courier deliveries do not generate tracking links.
- Shipping policies may be adjusted based on client responsiveness and pharmacy capacity.