Shipping Policy

Companion Pharmacy Shipping Policy

Delivery Options

Practice Delivery:
Medications and products can be delivered to the practice at no cost to the client. Delivery schedules vary based on pharmacy operations, practice location, and client responsiveness.
Home Delivery via Courier:
Courier service is available for clients within a 40-mile radius of the pharmacy. The delivery fee is $9 per order. Most deliveries are completed same-day or next-business-day, depending on order pickup time, pharmacy operations, and client responsiveness.
Auto-Ship Deliveries:
Clients enrolled in auto-ship receive free home delivery via USPS. Shipments typically take 3–5 business days. Clients receive text message reminders 7 days prior to the scheduled shipment. A 5% discount is applied to eligible auto-ship items.

Shipping Options for Clients Outside the 40-Mile Radius

Additional Notes

Email or text notifications with tracking numbers are sent for USPS and UPS shipments. Courier deliveries do not generate tracking links.
Shipping policies may be adjusted based on client responsiveness and pharmacy capacity.